Not just listening to what someone says, but above all noticing what they don't. Based on tens of thousands of professional observations by Ashwin Taneja.
Please note: the handbook itself is written in Dutch.
Ordering currently checks out in Dutch (invoice and confirmation email) - just let us know in the notes if you'd like this in English.
In three steps you learn to properly read a signal:
The book is packed with concrete breakdowns and gets you actively practising the material: 2 observation assignments, 3 real-world examples, 1 practical exercise and 5 video analyses.
In concrete terms, that gets you:
Sales, HR, management, service roles, education - really anyone who works with people and wants to see more than just what's being said.
Would you rather take a training first? See the full range of training programmes - the purchase price of this book is fully deducted when you book a training.
Delivery: straight to your inbox after payment, no shipping costs. Right of withdrawal: because this is a digital product delivered immediately, the statutory 14-day right of withdrawal no longer applies once you agree to this at checkout.
Shown in the original Dutch, exactly as written.
“Absoluut de moeite waard! Ik spreek uit ervaring, ik heb 'm namelijk aangeschaft en gelezen. Toegankelijk geschreven, praktisch en concreet. Eenmaal begonnen met lezen, kon ik in ieder geval niet stoppen.”
Order the handbook directly online, or book a free strategy call first if you have questions.